INTRODUCTION

Welcome to Zuvy Store, a platform owned and operated by BBV Edup Eduverse Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Q1/28, Budh Vihar Phase-1, Delhi – 110086, India (“Company”, “we”, “our”, or “us”).

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“User”, “Client”, “Merchant”, or “you”) and BBV Edup Eduverse Private Limited.

By accessing, registering on, or using our website, mobile app, or related services (collectively, the “Platform”), you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

NATURE OF SERVICES

Small and medium-sized businesses (SMEs), Kirana stores, and local companies may digitize operations, execute marketing campaigns, handle CRM, payments, loyalty programs, and data analytics with the aid of Zuvy Store, an AI-enabled Ad-Tech SaaS platform.

Zuvy does not function as a merchant, payment guarantee, or financial institution; rather, it functions as a technology service provider and digital intermediary.

LEGAL RECOGNITION

This document is an electronic record under the provisions of the Information Technology Act, 2000, and the rules made thereunder. It is generated by a computer system and does not require any physical or digital signature. By clicking “I Agree,” creating an account, or accessing or using any part of the Platform or its services, you acknowledge that you have read, understood, and accepted these Terms of Service. Your action constitutes your electronic consent and agreement to be legally bound by this contract, which is valid, enforceable, and equivalent in effect to a written and signed agreement executed in physical form.

By providing such consent, you further acknowledge that all communications, notices, disclosures, and other agreements provided electronically by the Platform shall satisfy any legal requirement that such communications be in writing. This agreement governs your use of the Platform’s software, features, tools, and associated services provided by the Company.

ELIGIBILITY

You hereby represent and warrant that:

1. Legal Capacity: You are at least eighteen (18) years of age and possess the full legal capacity, competence, and authority to enter into, execute, and be bound by this Agreement in accordance with applicable law.
2. Authority to Bind Entity: If you are accessing or using the Platform on behalf of a company, organization, or other legal entity, you have been duly authorized to act on its behalf and to bind such entity to the terms and obligations set forth in this Agreement.
3. Accuracy of Information: All information, data, and details provided by you during the registration process or at any subsequent time are true, accurate, current, and complete, and you agree to promptly update such information as necessary to maintain its accuracy and completeness.

ACCOUNT REGISTRATION & SECURITY

To access and use the Platform and its services, you are required to create and maintain an active account. By registering, you agree to the following:

1. Account Creation:
   To access and use the Platform and its associated services, you must create an account by completing the registration process as prompted. By registering, you agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy and completeness.
2. Account Credentials and Security:
   You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for all activities that occur under your account. You agree not to share, disclose, or transfer your login credentials to any third party. Zuvy shall not be liable for any loss or damage arising from your failure to secure your account information or from unauthorized access resulting from such failure.
3. Unauthorized Access and Breach Notification:
   You agree to promptly notify Zuvy of any actual or suspected unauthorized access to or use of your account, or any other breach of security. Upon receiving such notice, Zuvy may take such actions as it deems appropriate, including the suspension or termination of your account, to protect the integrity of the Platform and its users.
4. Prohibited Activities and Account Termination:
   Zuvy reserves the right, at its sole discretion and without prior notice, to audit, suspend, restrict, or permanently terminate any account that is found or reasonably suspected to be involved in any of the following activities:

• Engaging in fraudulent, abusive, or illegal conduct;
• Violating any applicable laws, rules, or regulations, including those of India;
• Misusing, manipulating, reverse-engineering, or exploiting Zuvy’s AI tools, APIs, algorithms, or data analytics features;
• Attempting to gain unauthorized access to the Platform’s systems or data; or
• Using the Platform in a manner that could impair, damage, or disrupt its functionality or security.

5. Data Protection and Privacy:
   Zuvy shall collect, process, and store your personal information in accordance with its Privacy Policy and applicable data protection laws. By creating an account, you consent to such collection and processing of your information for purposes related to account management, service provision, and security monitoring. You are responsible for ensuring that any data you upload, transmit, or process through the Platform complies with applicable privacy, data protection, and intellectual property laws.
6. Liability for Misuse:
   You acknowledge and agree that you shall be solely responsible for any and all activities conducted through your account, whether authorized or unauthorized. You further agree to indemnify and hold harmless Zuvy, its affiliates, directors, employees, and agents from and against any losses, damages, claims, liabilities, or expenses (including reasonable legal fees) arising out of or in connection with your misuse of the Platform, breach of these Terms, or violation of applicable law.

SUBSCRIPTION PLANS, PAYMENTS, AND REFUNDS

1. Subscription Model:
   Access to the Platform and its services is provided under paid subscription plans (monthly, quarterly, or annual), as displayed on the Platform. Each plan specifies its applicable pricing, duration, and available features. By subscribing to any plan, you agree to the associated fees, terms, and renewal conditions.
2. Payment Terms:

• All subscription fees shall be paid in advance, in accordance with the billing cycle selected at the time of purchase.
• Payments must be made through approved payment methods available on the Platform.
• All fees are non-refundable and non-transferable, except in cases of verified duplicate payments or billing errors attributable to Zuvy.
• Applicable Goods and Services Tax (GST) and other statutory taxes or levies will be applied in compliance with Indian law.

3. Automatic Renewal:
   Unless expressly cancelled by you prior to the end of your current subscription term, your plan will automatically renew for a successive term of equal duration at the then-current subscription rate. By maintaining an active subscription, you authorize Zuvy (or its authorized payment processor) to automatically charge the applicable renewal fees using your previously provided payment method.

• You may disable automatic renewal at any time by updating your account settings or contacting customer support before the renewal date.
• In the event of a price change or modification of plan terms prior to renewal, Zuvy will provide you with at least fifteen (15) days’ advance notice, and renewal shall occur only under the revised terms if you do not cancel during the notice period.

4. Failed Payments and Account Suspension:

• If a payment attempt for renewal or a scheduled billing cycle fails due to insufficient funds, expired payment details, or any other reason, Zuvy may retry the payment at its discretion within a reasonable period.
• If payment remains unsuccessful after multiple attempts, Zuvy reserves the right to suspend, restrict, or terminate your access to paid features until valid payment details are provided and outstanding amounts are settled.
• You acknowledge that failure to maintain accurate billing information may result in interruption or loss of access to the Platform’s services, for which Zuvy shall not be held liable.

5. Cancellations:
   You may cancel your subscription at any time via your account dashboard or by submitting a written request to Zuvy’s support team. Cancellations will take effect at the end of the current billing cycle, after which access to paid features will cease. No partial-period refunds will be issued for cancellations.
6. Refunds:
   Refunds will be issued only in cases of duplicate billing or verified erroneous charges. Approved refunds will be processed within seven (7) business days and credited to the original mode of payment.

ROLE OF ZUVY STORE

Zuvy operates solely as a digital intermediary and Software-as-a-Service (SaaS) provider, offering users access to AI-powered marketing, customer relationship management (CRM), and business automation tools designed to enhance operational efficiency and decision-making.

You acknowledge and agree that:

1. Limited Role: Zuvy provides technological infrastructure and digital tools for automation, analytics, and customer engagement but does not engage in the ownership, sale, or control of any third-party goods or services made available through or integrated with the Platform.
2. No Performance Guarantee: Zuvy does not guarantee or warrant any specific business outcomes, performance improvements, marketing results, or return on investment arising from the use of its AI models, data analytics, or automation features. Results depend on multiple factors, including user implementation, market dynamics, and data accuracy.
3. Third-Party Integrations: The Platform may include links, APIs, or integrations with third-party services such as payment gateways, SMS providers, advertising networks, or other software applications. Zuvy is not responsible or liable for the functionality, availability, security, or accuracy of such third-party services. Use of these integrations is subject to the respective third-party’s terms and policies.
4. User Responsibility: You expressly acknowledge that your business performance, marketing success, and operational results are contingent upon your own strategies, execution, and external market conditions, and not under the control or responsibility of Zuvy.

THIRD-PARTY SERVICES AND INTEGRATIONS

1. Third-Party Tools and Services:
   The Platform may enable access to, or integration with, third-party applications, software, APIs, payment gateways, messaging providers, analytics tools, or other services (“Third-Party Services”). These integrations are provided solely for your convenience and functionality enhancement.
2. Independent Relationship:
   All Third-Party Services are operated by independent entities and are governed by their respective terms of use, privacy policies, and data protection practices. Your use of any Third-Party Service is solely at your own discretion and risk. Zuvy does not endorse, control, or assume responsibility for the availability, accuracy, performance, or security of such third-party offerings.
3. Data Sharing and Processing:
   By enabling or using any Third-Party Service, you authorize Zuvy to share, transmit, or exchange relevant data or information with such third parties as necessary to facilitate the integration and ensure functionality. Zuvy shall exercise reasonable care in handling such data but shall not be liable for any unauthorized access, data loss, or misuse arising from the actions or omissions of third-party providers.
4. Liability Disclaimer:
   Zuvy expressly disclaims all liability for:

• Errors, service interruptions, or data breaches attributable to Third-Party Services;
• Any loss or damage arising from your reliance on third-party content, features, or analytics;
• Modifications, suspensions, or terminations of any third-party integrations beyond Zuvy’s

5. Termination or Modification of Integrations:
   Zuvy reserves the right, at its sole discretion and without prior notice, to modify, restrict, suspend, or discontinue access to any Third-Party Service or integration if such service poses a security risk, violates applicable law, or adversely affects the Platform’s performance or reputation.
6. User Responsibility:
   You are solely responsible for reviewing and complying with the applicable terms, conditions, and privacy policies of any Third-Party Service you choose to integrate with the Platform. Your continued use of such services constitutes acceptance of those third-party terms.

USER OBLIGATIONS AND ACCEPTABLE USE

1. General Obligations:
   By accessing or using the Platform, you agree to use it solely for lawful business purposes, in accordance with these Terms, applicable laws, and any specific guidelines issued by Zuvy from time to time. You shall be responsible for all activities conducted under your account and ensure that all users within your organization comply with these Terms.
2. Permitted Use:
   You may use the Platform and its tools, including AI, CRM, and automation features, solely for legitimate business operations, marketing, customer engagement, analytics, and related functions consistent with your subscription plan.
3. Prohibited Activities:
   You expressly agree not to engage in any of the following activities while using the Platform:

• Accessing or attempting to access the Platform by any means other than through the authorized interfaces provided by Zuvy;
• Copying, modifying, decompiling, reverse-engineering, disassembling, or attempting to derive the source code of any software or AI models offered by Zuvy;
• Using the Platform to upload, store, or transmit any content that is unlawful, defamatory, obscene, harassing, invasive of privacy, infringing of intellectual property, or otherwise objectionable;
• Engaging in fraudulent, deceptive, or misleading marketing, data collection, or communication practices;
• Misusing Zuvy’s AI tools, data analytics, or automation features for purposes such as spam generation, impersonation, or content manipulation;
• Uploading or transmitting any viruses, malware, bots, or harmful code that may disrupt the Platform’s operations or compromise user data;
• Using the Platform in a manner that violates applicable laws, including but not limited to data protection, privacy, export control, or anti-spam regulations;
• Circumventing any technical restrictions, security features, or usage limits set by Zuvy;
• Selling, sublicensing, reselling, leasing, or otherwise redistributing access to the Platform to third parties without prior written consent from Zuvy.

4. Content Responsibility:
   You retain ownership of all content, data, and materials you upload or generate through the Platform (“User Content”). However, you are solely responsible for ensuring that such content complies with applicable law, does not infringe upon any third-party rights, and is free from viruses or malicious code. Zuvy reserves the right to remove or restrict access to any User Content that, in its sole judgment, violates these Terms or applicable law.
5. Monitoring and Enforcement:
   Zuvy reserves the right, but not the obligation, to monitor user activity on the Platform for compliance purposes. Zuvy may suspend, restrict, or terminate your account without prior notice if it determines, in its sole discretion, that your conduct violates these Terms, applicable laws, or poses a security, reputational, or operational risk to the Platform or its users.
6. Indemnification:
   You agree to indemnify, defend, and hold harmless Zuvy, its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, or expenses (including reasonable attorney fees) arising out of or in connection with your breach of this section, misuse of the Platform, or violation of applicable law.

INTELLECTUAL PROPERTY RIGHTS

1. Ownership of the Platform and Content:
   All rights, title, and interest in and to the Platform, including its software, source code, algorithms, databases, AI models, user interface, visual design, trademarks, trade names, service marks, logos, documentation, and all related materials (collectively, the “Zuvy Intellectual Property”) are and shall remain the exclusive property of Zuvy or its licensors. No rights or ownership in the Platform are transferred to you, except for the limited, revocable, non-exclusive, and non-transferable license expressly granted herein for your use of the services in accordance with these Terms.
2. License to Use the Platform:
   Subject to your compliance with these Terms and timely payment of applicable fees, Zuvy grants you a limited, non-exclusive, non-transferable, and revocable right to access and use the Platform and its features solely for your internal business purposes and in accordance with your selected subscription plan. This license does not include any rights to:

• Modify, copy, reproduce, distribute, or create derivative works of the Platform or its content;
• Reverse-engineer, decompile, or attempt to extract the source code of any software, model, or algorithm used by Zuvy; or
• Resell, sublicense, or make the Platform or any part thereof available to third parties.

3. User Content:
   You retain ownership of all data, text, images, files, or other materials that you upload, submit, or process through the Platform (“User Content”). By uploading or transmitting User Content, you grant Zuvy a worldwide, royalty-free, non-exclusive license to host, process, store, use, display, and transmit such content solely for the purpose of operating, maintaining, and improving the Platform and providing the agreed-upon services.
   You represent and warrant that you have all necessary rights, permissions, and consents to upload and process such User Content and that it does not infringe any intellectual property, privacy, or proprietary rights of any third party.
4. Feedback and Suggestions:
   Any feedback, ideas, suggestions, or proposals you provide to Zuvy regarding the Platform or its services (“Feedback”) shall be deemed the sole and exclusive property of Zuvy. By submitting such Feedback, you irrevocably assign all rights, title, and interest therein to Zuvy, and you agree that Zuvy may freely use, modify, and implement such Feedback without any obligation to compensate you.
5. Third-Party Intellectual Property:
   The Platform may incorporate or allow access to third-party software, APIs, or content subject to separate license terms. All rights in such third-party materials belong to their respective owners. You agree to comply with any applicable third-party license or usage restrictions when accessing or using such materials through the Platform.
6. Third-Party Intellectual Property:
   The Platform may incorporate or allow access to third-party software, APIs, or content subject to separate license terms. All rights in such third-party materials belong to their respective owners. You agree to comply with any applicable third-party license or usage restrictions when accessing or using such materials through the Platform.

AI AND DATA USAGE

Zuvy may use aggregated and anonymized user data to improve its AI algorithms and product quality.

We do not sell or disclose personal data without lawful consent.

All processing complies with the Digital Personal Data Protection Act, 2023 and international data privacy standards.

DATA PROTECTION AND PRIVACY

1. Data Collection and Processing:
   In the course of providing services through the Platform, Zuvy may collect, process, store, and use certain personal and business information submitted by users (“User Data”). Such processing shall be conducted solely for legitimate business purposes, including account management, service delivery, technical support, security, product improvement, and compliance with legal obligations.
2. Compliance with Applicable Law:
   Zuvy is committed to complying with all applicable data protection and privacy laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
3. Privacy Policy:
   The collection, use, retention, and disclosure of personal data are governed by Zuvy’s Privacy Policy, which forms an integral part of these Terms. By using the Platform, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your information as described therein.
4. User Responsibilities:

• You are responsible for ensuring that any personal or business data you upload, store, or process through the Platform is collected and processed in compliance with applicable laws and that all necessary consents and permissions have been obtained from relevant data subjects.
• You shall not upload or transmit through the Platform any personal data that is not necessary for the legitimate use of the services or that violates privacy or data protection regulations.

5. Data Security:
   Zuvy implements reasonable technical and organizational measures to protect User Data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, secure data storage, and regular system audits. However, you acknowledge that no system is entirely immune from security risks, and Zuvy cannot guarantee absolute data security.
6. Data Retention:
   User Data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law, contractual obligation, or legitimate business needs. Upon account termination or deletion, Zuvy will take reasonable steps to delete or anonymize such data, except where retention is required for legal or regulatory purposes.
7. Third-Party Data Transfers:
   Where necessary to deliver services or integrations (e.g., payment gateways, SMS APIs, cloud storage, or analytics tools), Zuvy may transfer limited data to third-party service providers who are contractually obligated to maintain equivalent levels of data protection and confidentiality.
8. Data Breach Notification:
   In the event of a data breach involving your personal data, Zuvy shall promptly notify you, as required by applicable law, providing details of the breach, potential risks, and remedial actions taken to mitigate its impact.
9. User Rights:
   Subject to applicable law, you may have the right to request access, correction, deletion, or portability of your personal data processed by Zuvy. Requests for exercising such rights may be submitted via the contact details provided in the Privacy Policy.

PROMOTIONS, OFFERS, AND ADVERTISING DISCLAIMERS

1. Promotional Campaigns:
   From time to time, Zuvy may, at its sole discretion, introduce limited-time promotional campaigns, coupons, referral programs, or discount offers (“Promotions”) to encourage user engagement or subscription upgrades.
2. Discretion and Modification:
   All Promotions are discretionary, time-bound, and subject to specific terms and conditions applicable at the time of issuance. Zuvy reserves the right to modify, suspend, or withdraw any Promotion, in whole or in part, at any time and without prior notice.
3. Availability and Expiry:
   Promotional offers are valid only for the period expressly stated or until supplies or eligibility limits are exhausted, whichever occurs earlier. Expired or discontinued offers have no cash value and cannot be redeemed, reinstated, or transferred.
4. Liability Disclaimer:
   Zuvy shall not be held responsible or liable for any loss, inconvenience, or damage arising out of expired, invalid, or unavailable offers, nor for typographical errors, system delays, or third-party failures affecting the availability or redemption of any Promotion.

LIMITATION OF LIABILITY

1. Exclusion of Damages:
   To the maximum extent permitted under applicable law, Zuvy, its affiliates, directors, officers, employees, agents, and licensors shall not, under any circumstances, be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or reputation, arising out of or in connection with your access to or use of the Platform, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if Zuvy has been advised of the possibility of such damages.
2. Limitation of Aggregate Liability:
   In no event shall the total aggregate liability of Zuvy for any and all claims arising out of or related to these Terms, whether for free or paid users, exceed the total amount of subscription or service fees actually paid by you to Zuvy in the twelve (12) months immediately preceding the event giving rise to such claim.
3. Time Limitation for Claims:
   You agree that no claim, action, or proceeding arising out of or related to your use of the Platform or these Terms may be initiated or brought against Zuvy more than twelve (12) months after the cause of action giving rise to such claim has occurred.
4. Applicability:
   The limitations and exclusions set forth in this section shall apply to the fullest extent permitted by applicable law and shall survive the termination or expiration of your account or these Terms, regardless of the nature of the claim.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zuvy, its parent company, affiliates, subsidiaries, directors, officers, employees, agents, and licensors (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities, claims, demands, actions, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

1. Your Breach: Any breach or alleged breach of these Terms, including representations, warranties, or obligations made herein;
2. Misuse of the Platform: Any misuse, unauthorized use, or improper access of the Platform, its features, or data;
3. Violation of Law or Rights: Any violation of applicable laws, regulations, or third-party rights, including intellectual property, privacy, or data protection rights; or
4. User Content: Any claim that your data, content, or materials uploaded or processed through the Platform infringe, misappropriate, or otherwise violate the rights of any third party.

Zuvy reserves the right, at its sole discretion and expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to fully cooperate with Zuvy’s defense of such claims.

TERMINATION AND SUSPENSION

1. Termination by User:
   You may terminate your account or discontinue use of the Platform at any time by following the account cancellation process available within your user dashboard or by contacting Zuvy’s support team. Upon termination, your access to the Platform and all associated data, reports, or analytics may be permanently deleted in accordance with our Data Retention and Privacy Policy provisions.
2. Termination or Suspension by Zuvy:
   Zuvy reserves the right, at its sole discretion, to suspend, restrict, deactivate, or terminate your account or access to the Platform, with or without notice, if:

• You breach or violate any provision of these Terms;
• You fail to pay any applicable subscription or service fees;
• Your use of the Platform poses a security risk, disrupts other users, or could subject Zuvy to legal liability;
• Required by law, regulatory order, or government directive; or
• You engage in fraudulent, abusive, or unlawful activity, including misuse of Zuvy’s AI tools, data analytics, or integrations.

3. Effect of Termination:
   Upon termination, all rights granted to you under these Terms shall immediately cease. You shall promptly cease all access and use of the Platform, and any outstanding fees or charges accrued prior to termination shall remain payable. Zuvy may, at its discretion, retain or delete your data in accordance with applicable law and internal policies.
4. No Liability for Termination:
   To the fullest extent permitted by law, Zuvy shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform or for any termination of your access to the services.
5. Survival of Terms:
   The provisions of these Terms that, by their nature, should survive termination — including but not limited to Intellectual Property Rights, Confidentiality, Limitation of Liability, Indemnification, and Governing Law and Dispute Resolution — shall survive and remain in full force and effect.

GOVERNING LAW AND DISPUTE RESOLUTION

1. Governing Law:
   These Terms, and any dispute, claim, or controversy arising out of or relating to your use of the Platform, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
2. Jurisdiction:
   Subject to the arbitration provisions below, the courts located in New Delhi shall have exclusive jurisdiction over all disputes arising from or related to these Terms or the use of the Platform. You expressly consent to the personal jurisdiction and venue of such courts.
3. Arbitration:
   Any dispute, controversy, or claim arising out of or in connection with these Terms, including their interpretation, breach, termination, or validity, shall be finally settled by binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.

• The arbitration shall be conducted by a sole arbitrator appointed mutually by the parties.
• The seat and venue of arbitration shall be Delhi, India, and the proceedings shall be conducted in the English language.
• The arbitral award shall be final and binding on both parties and enforceable in any competent court of jurisdiction.

4. Injunctive Relief:
   Notwithstanding the foregoing, Zuvy retains the right to seek interim or injunctive relief before any competent court to prevent unauthorized use, disclosure, or misuse of its intellectual property, confidential information, or proprietary data.
5. Good Faith Negotiation:
   Prior to initiating arbitration or legal proceedings, the parties shall make reasonable, good-faith efforts to resolve any dispute through informal discussion within thirty (30) days of written notice of the dispute.

GRIEVANCE REDRESSAL

In accordance with the provisions of the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, Zuvy has designated a Grievance Officer to address consumer complaints, concerns, and disputes relating to the use of the Platform, including issues concerning data privacy, service deficiencies, or contractual matters.

Grievance Officer Details:
Name: [Appointed Officer]
Email: grievance@zuvy.store
Phone: +91 96259 82274

The Grievance Officer shall acknowledge receipt of any consumer complaint within forty-eight (48) hours of submission and shall endeavour to resolve such complaint within thirty (30) days from the date of receipt, in accordance with applicable law and internal grievance procedures.

Users are encouraged to provide complete details of their issue, including account information, order reference (if applicable), and supporting documentation, to facilitate timely resolution.

FORCE MAJEURE

Zuvy shall not be liable for non-performance due to circumstances beyond reasonable control, including natural disasters, cyberattacks, strikes, internet outages, or governmental restrictions.

SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

WAIVER
The failure or delay of Zuvy to enforce any provision of these Terms shall not constitute a waiver of such provision or any other rights under these Terms. Any waiver must be expressly made in writing to be effective.

ASSIGMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Zuvy. Zuvy may freely assign or transfer its rights and obligations under these Terms to any affiliate, successor, or acquirer as part of a merger, acquisition, or restructuring.

AMENDMENTS

Zuvy reserves the right to modify or update these Terms, the Privacy Policy, or related policies at any time. Material changes will be notified via the Platform or email. Continued use of the Platform after such changes constitutes your acceptance of the updated Terms.

NOTICES

All legal notices, requests, or communications under these Terms shall be sent to Zuvy at the email address or registered office specified on the Platform. Notices to you shall be deemed duly given when sent to the email address associated with your registered account.

RELATIONSHIP OF THE PARTIES
Nothing in these Terms shall be construed as creating a partnership, joint venture, employment, or agency relationship between you and Zuvy. You agree that you are acting as an independent user or entity.

HEADINGS
The section titles and headings in these Terms are for convenience only and shall not affect the interpretation or construction of any provision herein.

LANGUAGE
These Terms are drafted in the English language, which shall be the controlling language for all purposes, including interpretation and dispute resolution.

CONTACT DETAILS

BBV Edup Eduverse Private Limited (Zuvy Store)
Q1/28, Budh Vihar Phase-1, Delhi – 110086, India
admin@zuvy.store  | hr@zuvy.store